Why Is My Helium Wallet App Not Working? Here Are 9 Fixes

Helium Wallet App Not Working – Hello friends! In today’s article, we will address the issues you might be facing with the Helium Wallet App. If you are experiencing difficulties with the app, rest assured that you are not alone; many users have encountered similar problems.

Recently, numerous users of the Helium Wallet App have reported issues such as “Helium Wallet App Keeps Crashing,” “Helium Wallet App Keeps Freezing,” “Helium Wallet App Not Opening,” “Helium Wallet App Not Showing Balance,” and “Helium Wallet App Not Loading.” These challenges have caused frustration and inconvenience for users of the Helium Wallet App.

What is Helium Wallet App?

The Helium Wallet app is a trusted way to manage your Helium tokens and identity. It offers multiple account support and provides an overview of your ledger balance.

However, recently, some users have faced problems with the Helium Wallet App, resulting in issues like the app not working or not responding properly. In such a situation, there can be various reasons behind the Helium Wallet App not working on Android, iPhone, or other devices. Some common causes are mentioned below.

Causes of Helium Wallet App Not Working

  1. Helium Wallet App Server Issue: The app may face server-related problems, leading to disruptions in its functionality or access.
  2. Helium Wallet App Under Maintenance: The app could be undergoing maintenance or updates, which can temporarily affect its availability.
  3. Bugs / Glitches: Technical issues or bugs within the app may cause it to malfunction or stop working.
  4. Your Internet Connection Issue: Problems with your internet connection can hinder the app’s ability to function properly.

How to Fix “Helium Wallet App Not Working” Issue?

If you are experiencing issues with the Helium Wallet App not working, here are some steps you can take to try to resolve the problem.

1. Check Helium Wallet App Server Status

Check Helium Wallet App Server Status
Check Helium Wallet App Server Status

Before troubleshooting the Helium Wallet App, it’s essential to check the server status. Sometimes, the app may not work due to server-related issues or temporary downtime. To do this, simply visit the Helium Wallet website or their official social media channels to check if there are any announcements about server maintenance or disruptions. If there are server issues, you may need to wait until the problem is resolved by their technical team.

3. Check Device Compatibility

Check the app’s system requirements and compare them with your device specifications. If your device meets the requirements, proceed with the other fixes. However, if your device does not meet the compatibility criteria, you may need to upgrade to a more suitable device to use the app seamlessly.

4. Clear Cache of Helium Wallet App

  1. App cache stores temporary data to speed up the app’s performance, but it can sometimes become corrupted and cause issues. To clear the cache, follow these steps:

For Android:

  • Go to Settings on your Android phone.
  • Navigate to Apps or Applications.
  • Find and select the Helium Wallet App from the list.
  • Tap on Storage or Storage & Cache.
  • Click on Clear Cache to remove the temporary data.

For iPhone:

  • Go to Settings on your iPhone.
  • Scroll down and select the Helium Wallet App.
  • Tap on Clear Cache to delete the temporary data.

5. Update Helium Wallet App to The Latest Version

Make sure you have the latest version of the Helium Wallet App installed, as outdated versions may have compatibility issues.

6. Disable VPN

If you are using a VPN on your device, try disabling it, as VPNs can sometimes interfere with app functionality.

8. Check Internet Connection

Check your internet connection to ensure it is stable and working correctly. A poor internet connection can lead to technical errors.

9. Restart Your Device

If the issue persists, try restarting your phone. Often, restarting the device can resolve minor bugs and glitches.

By following these steps, you may be able to fix the Helium Wallet App’s issues and enjoy a smooth experience with the app once again.


Friends, I hope this article has helped you understand why the Helium Wallet App may not be working and provided you with effective fixes to address the issue. If you have tried these solutions and are still experiencing problems, consider reaching out to Helium Wallet App’s customer support for further assistance.

I hope you can now enjoy seamless access to your Helium tokens and have a great experience with the Helium Wallet App. If you found this article helpful, feel free to share it with your friends. Happy Helium Wallet App usage!

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